FAQs

Questions Asked By Our Clients

General FAQs

NHA.Travel?

NHA.Travel is a Full Service Hospitality and Travel Management Company that was established to meet the needs and expectations of each client by providing exceptional customer service, competitive rates, and cutting edge technology for your professional and personal functions.

Who is NHA.Travel?

NHA.Travel is one of the major global wholesalers of hotels and travel services and we use our vast inventory of travel products to supply travel agencies, tour operators, and other travel businesses and also to power B2C & B2B websites.

How does our Business Model work?

Convenience: Multiple booking options 24/7

Affordability: NHA team of experts will negotiate rates and present you with the lowest possible rates for your event.

Support: Using our services is like having a full time staff at no additional cost to you. We will put the entire team behind you to support you through the entire process and make your event stress-free, simple, and successful.

Technology: Our unique booking system will simplify registration, seamlessly integrating all the event functions into one simple process.

We liaise with suppliers to make contracts on their hotels and distribute their room allocations to the travel industry at wholesale rates. Through our online hotel GDF system, we offer instant confirmations from over 800,000 hotels in 22,000 destinations.

How much does it cost to be a member?

Membership with NHA.Travel is absolutely free. All services are available at no cost to our industry partners.

Does NHA have an Affiliate Program?

Please contact us at Hello@NHA.Travel to learn more about our affiliate programs.

(Reference Affiliate in the email subject line)

Frequently Asked Questions

If you have general questions regarding our services, please review our frequently asked questions.

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888-316-3572

NHA App FAQs

What do I do if I forget my password?

Just click the Forgot Password link and enter your email address that you have registered with. You will receive your password within minutes.

How can I update my account details?

You can update all your account details except your password and your email address by going to the “User Details” link. To change your password or your email address, please contact your account manager or send an email to info@NHA.Travel.

How can I add more users and generate passwords for new users?

You can add new users using the Administration link. Please note that while the main user account holder can view all the reservations, the sub-users can only view their own reservations.

How do I check availability on NHA.Travel?

After you log in to our system, use the search to check hotel availability on our system.

If the system shows availability at a given hotel, is the availability really there?

We have allotments at every hotel in our database. A hotel shows up on an availability search only if we still have rooms left at that hotel i.e. the availability is real.

Do you have allotments for all of the hotels in the database? Can I have instant confirmation?

We have contracts with the hotels in the system and you can receive instant confirmation on the hotels if it has a BOOK NOW icon.

What does REQUEST mean?

The hotels with REQUEST in the search list do not have any available allotment, however if you click REQUEST and fill-in the form we will request extra allotment from the hotel. If the hotel cannot fulfill your request then we will get back to you with alternate hotels.

Are these hotel rates per person/night or per room/night?

The rates shown in the search list are per room per night unless otherwise specified.